Support.

Last updated: 20 August 2026

Need help with a project, an internship application, a workshop, or something else? We’re here to help. This page explains how to reach us and what to expect.

How to reach us

You can also use the contact form on our website — it’s the fastest way to reach our team directly with your project or inquiry details.

What we can help with

• Project inquiries — questions about web development, AI solutions, or full-stack development services, including scope, timelines, and getting started
• Existing client support — questions or issues related to a project we’re currently building or have delivered for you
• Internship programme — application status, eligibility, or programme details
• Workshops — registration, schedule, or certification queries
• General questions — anything else about who we are and what we do

Response times

We aim to respond to all inquiries submitted through our contact form or email within 1–2 business days. For urgent, time-sensitive issues related to an active project, please mention “Urgent” in your subject line or message so our team can prioritise it.

Before you reach out

To help us assist you faster, please include:

• Your name and organisation (if applicable)
• A brief description of your question or issue
• If it’s related to an existing project — the project name and any relevant details
• The best way and time to reach you

Reporting a security issue

If you believe you’ve found a security vulnerability on our website or in a product we’ve built, please email us directly at aspirecodeai@gmail.com with the subject line “Security Report,” including as much detail as possible (steps to reproduce, affected page/URL, potential impact). Please do not publicly disclose the issue until we’ve had a chance to review and address it. We appreciate responsible disclosure and will acknowledge your report as soon as we receive it.

Other policies

• Privacy Policy — how we collect, use, and protect your information
• Terms & Conditions — the terms governing use of this website and our services

This page is updated periodically. If you can’t find what you’re looking for, just reach out — we’d rather answer directly than have you guess.